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Patient Information

Hospital Affiliations
Your First Appointment | Patient Forms
Insurance & Payment Information | Privacy Practices

EHR system

Hospital Affiliations

White Plains Hospital Center

Your First Appointment

Please arrive early so that we can complete your initial paperwork. Also, please bring the following:

  • Patient's insurance card
  • List of current prescriptions and/or over-the-counter medication, including dose and frequency
  • Information about patient's medical and surgical history
  • Recent test results, x-rays, or relevant records

Ask For An Appointment

In time, we hope to provide you a direct secure link to request an appointment. Until we have fully integrated our systems with our electronic health record vendor, you can send me an email using the link below to request a time to be seen. Please give me a couple of options you might be available. Since this is not a secure link, please don’t include any personal patient information in the request that you don’t want anyone else to see.

Click to email:

Insurance and Payment Information

In-network provider with the following insurance plans:

  1. Aetna Health/Life Insurance Company **
  2. Affinity Heath Plan, Inc. **
  3. CIGNA Healthcare Benefits, Inc. **
  4. Empire Healthchoice (Blue Cross / Blue Shield) Assurance, Inc. **
  5. Fidelis Care New York **
  6. Group Health Incorporated **
  7. Health Net of New York, Inc. (Acquired by United Healthcare)
  8. Hudson Health Plan **
  9. Klais & Company, Inc.
  10. Medicare
  11. Medicaid
  12. National Government Services, Inc.
  13. Oxford Health Plans (NY), Inc. **
  14. United Healthcare Insurance Company

** NOTE: If you are covered by an HMO plan, please call your HMO plan administrator prior to your visit to designate Dr. Joy Elwell as your primary healthcare provider.

Credit Cards are NOT accepted at this time.

Direct Payment: We accept cash or personal checks.

Pricing Policy: You have the right to know how much you will be charged before services are rendered. Feel free to ask Dr. Elwell about the cost of any services before or after being treated.

Privacy Practices

Our Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. It is given to all new patients, and a copy is available upon request.

Download our notice of privacy practices [PDF]

What's New

Dr. Elwell Nationally Recognized as a Fellow

Flu Shot and BP Check: $25 cash or insurance accepted

The New England Journal of Medicine promotes the NP’s Scope of Practice.

We are located at 10 Dunwoodie Street (off Brook Street at the north end of Eastchester). Look for our green awning.